After 5 years our tenant moved out. Lauran arranged advertising, inspections and provided sound advise regarding the rental market. Further more she communicated with us constantly during the search for a new tenant. Her actions led to us getting a new tenant quickly at a higher rent per week. Highly recommend R&W if you need an agent to look after your property.
We have been dealing with R & W Parramatta for many years.
Lauran Harvey has been extremely professional, courteous and efficient in managing everything to do with our rental property.
Recently, Rocco Ranieri helped us sell the investment property that R & W managed for us. Rocco has been extremely professional, courteous and accommodating.
We highly recommend anyone looking for excellent service from a real estate agency, to use R & W Parramatta
Belinda and Raymond
We have been using R&W Parramatta as our managing agent for our investment property in Dundas for over 15 years. We have always had confidence in Ms Lauran Harveys' attention to detail and integrity in her delivery of service. We are impressed by the professionalism and competent manner demonstrated by Ms Harvey in handling a recent water burst incident at our property. Ms Harvey looks after our rights as owners of the property and handled the crisis in a competent and professional manner. Ms Harvey has demonstrated her professional and ethical knowledge and forthright suggestions in dealing with the tenant, insurance company and tradesmen.
Alex & Linda
Lauran is one of the best Property Manager I have ever seen. She is organised, hardworking,
professional looking after both the owner and tenants well. Besides, she is friendly, patient, approachable
and knowledgeable. It is very lucky to have her looking after the properties.
Another financial year has come to an end, and we would like to thank you for the service you have provided us in managing our property in Parramatta.
We have received our rental payments on time, our requests for some maintenance services to our property have been met and actioned in a speedy and cost effective way, and you have carried out the relevant property inspections on time.
You are always available via phone and email and that is very important to us.
You are dynamic, approachable and reliable which makes our lives that much easier.
In summary your performance in managing our property has exceeded our expectations and we hope that in 2017/2018 we will continue to receive the same level of service.
Thank you again for your excellent customer service and we hope that 2017/2018 will be another great year for you and your company.
Great job, well done.
Ruben & Lilia Ferrero
R&W Parramatta have managed my property for over 5 years and we have had a good level of service. In recent years, we have been very satisfied with our current property manager, Lauran. Her integrity is to be commended as she always gives fair consideration to the needs of both owner and tenant. She also maintains a long term view which has really helped us in both tenancy search and maintenance considerations.
Lauran has great communication skills and will always get back to me in a timely manner. She has guided us through a challenging period of (strata) building issues that would have strained the ingenuity of the most experienced property managers, however Lauren took it in her stride.
Overall a big thank you is owed to Lauran for achieving a refreshing balance between professional and personal service.
Alistar Black & Alison Black
Managing several rental properties is no easy job . But there is one lady at R & W , Parramatta who makes it seem simple & easy -- her name is Lauran Harvey !
She makes it seem effortless with her pleasant attitude & good communication skills but at the same time remaining focused .
Over the years I have done business with R & W, Parramatta ,
I have had the pleasure of watching her climb up the professional ladder through her good work and excellent relationships with her clients as well as her management.
Lauran Harvey has been managing my investment house since she was Property Manager more than four years ago.
Other than her amiable character and friendly personality, I find Lauran has done her job professionally and proficiently, from marketing, organising inspections, selecting tenants, securing leases, managing and coordinating tenant and owner, in fact, everything a Property Manager does.
When I renovated the house, she, with promptitude and proficiency, organinsed the contractors, arranged meetings for discussion issues relating to the renovation, oversaw the progress during renovation until the project has been finished.
I owned the house more than twenty years. Lauran is the best Property Manager I ever have.
Thank you, Lauran.
To whom it may concern
We have always found Lauran Harvey to be a most courteous, pleasant and efficient lady in her management of our home unit.
Whatever she says she will do, she always does.
We have dealt with quite a number of different real estate agents over the many years that we have owned our investment unit.
However, we cannot think of one other person who has given us the professionalism, the reporting and the follow-up action [where required] as efficiently as Lauran has provided to us.
Robert and Daphne Scott
I would like to inform you that I am pleased in the way that Lauran is conducting herself in the role as property manager for my units.
She has recently managed a full renovation of 3/7 Alice St Harris Park and liaised in a timely and professional manner as go between with contractors and myself.
I praise her efforts in the management of my properties.