Easter Trading Hours
Wishing you a Joyful and Happy Easter!
We have arranged for trade companies to be available on call for any urgent/emergency maintenance that may occur during this time.
We do kindly request that you email your Property Manager in the event that you have had an emergency repair to notify them of the issue.
Office Closed
Thursday 2nd April at 5:30pm
Office Opens
Tuesday 7th April at 9:00am
EMERGENCY CONTACT DETAILS
Office Contact
Jacob Ranieri | 0406 871 475 | jacob@ranw.com.au
Plumber
Doumits Plumbing | 0418 202 780
Electrician
A1 Electrical Services | 0403 399 521
Other Trades Person
Eastview Property Maintenance | 0452 199 294
What constitutes an emergency repair?
The law distinguishes emergency repairs as being:
• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• a failure or breakdown of the gas, electricity or water supply to the premises
• a failure or breakdown of the hot water service
• a failure or breakdown of the stove or oven
• a failure or breakdown of a heater or air-conditioner
• a fault or damage which makes the premises unsafe or insecure
What should you do if you are experiencing an emergency repair situation?
1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople.
Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.
Should you have a non-urgent repair for our attention please lodge your request via the normal channels.